This website is operated by eXpresso PLUS LTD, registered in England and Wales with company number 08649255. Registered office address is Priory House, Gildersome Spur, Morley, Leeds, LS27 7JZ. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact with us through our websites (collectively the “Websites”), at any related events, trade shows, sales or marketing activity, and/or if you use any of our products, services or applications (including any trial) (collectively the “Services”) in any manner.
What information does eXpresso PLUS collect?
When using our Websites, we collect the information you provide to us. When submitting one of our contact forms, you are asked to provide some personal details such as your name, email address and telephone number. We will keep a record of our correspondence with you.
When using our Services, we receive information you provide directly to us. For example, when we set up new users, we collect personal information such as name and email address to provide you with our services. This information may be collected directly from our customers and their users.
When you use the Websites, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Websites.
The Personal Data and information you provide is either manually or electronically stored in our databases. We sometimes supplement the Personal Date and information that you provide with information that is received from third parties. For instance, if inaccurate postal codes are received, we may use third party software to fix them.
Please note that calls to the sales team may be monitored or recorded for training purposes.
How does eXpresso PLUS use this information?
- To administer our Websites, events and for internal operations such as data analysis and testing purposes to improve our business
- To establish trends and customer interaction for marketing and advertising. This information enables us to compile statistics about our visitors and their use of our Website.
- To provide you with information that was told to you at time of submitting your form such as request for demos or quotes
- To set up new customer accounts
- To respond to enquiries and comments as required, offering customer service and support
- To provide our customers with updates and communication
- For any other purposes about which we notify customers and users
We may also use the information you send to us via the Websites and/or Services, to communicate with you via email and, possibly other means (depending on the communication preferences you advised at time of form submission or contact), regarding products, services, offers, promotions and events we think may be of interest to you. However, you will always be able to opt-out of such communications at any time.
Notification of changes to this statement
We are continually improving our methods of communication and adding new functionality and features to this Website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We therefore encourage you to check this page frequently.
We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at [email protected] given below with “Email Unsubscribe” in the subject heading. If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with “Post Unsubscribe” in the subject heading, or writing to us at [our registered office/appropriate address]
In order to collect the anonymous data such as I addresses as detailed above, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. We also use your IP address to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
Disclosure of personal data
Data access and corrections
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given on this Website.
Links to other websites
Transfer of data abroad